Landmark is the asset and on-site property manager of all the outpatient buildings that are under the ownership of Landmark.
The property management services of Landmark include (1) the collection of rent and other amounts due, (2) the management of vendors and the evaluation of the quality of their work, (3) the preparation of contract specifications for building services, (4) the payment of all amounts due on a timely basis, with a continuing effort to benefit from all the available discounts, (5) the preparation of an annual operating budget, (6) the annual preparation of common area maintenance estimates and reconciliations, (7) the administration of tenant leases, (8) the provision of customer services to tenants and their guests, (9) the issuance of monthly invoices to tenants, as required, (10) the operation of a web-based service request system that enables tenants to report maintenance requirements and special concerns and (11) the performance of all the work that must be performed to meet the requirements of the Joint Commission on Accreditation of Healthcare Organizations and other accreditation agencies.
One hundred percent of the property management services of Landmark are provided on an in-house basis.
The on-site property managers are full-time employees of Landmark. Local contractors and tradesmen provide all the maintenance and repair services that are required. Landmark arranges for and supervises all the maintenance and repair work, and competitively bids all contracts with outside vendors to ensure adequate cost control.
Senior officers of Landmark personally supervise the overall management of all the outpatient buildings that are under the ownership of Landmark. The senior officers travel to all the owned outpatient buildings at least once each quarter to review the performance of the on-site property managers.